mantle, Inc. (“mantle,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information you provide directly to us, including your name, email address, company name, and any messages you send through our contact forms or waitlist signup. When you use our API, we collect usage data including query volume, latency metrics, and error rates. We do not collect, store, or process the underlying data from your connected data sources — mantle reads data in place using our zero-copy architecture.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to process your requests and send related information; to monitor and analyze usage trends and preferences; to detect, investigate, and prevent security incidents; and to communicate with you about products, services, and events. We never sell your personal information to third parties.
Data Processing and Zero-Copy Architecture
mantle operates on a zero-copy architecture, meaning your enterprise data is never extracted, copied, or stored on our infrastructure. Our connectors read data in place from your source systems and stream context directly to your AI agents. Query metadata (timestamps, latency, quality scores) is retained for service optimization, but the underlying data content is not persisted.
Data Sharing
We do not share your personal information with third parties except in the following circumstances: with your consent; with service providers who assist in operating our platform (subject to confidentiality obligations); to comply with legal obligations, court orders, or governmental requests; to protect the rights, property, or safety of mantle, our users, or the public; or in connection with a merger, acquisition, or sale of assets.
Security
We implement industry-standard security measures to protect your information, including TLS 1.3 encryption for data in transit, AES-256 encryption for data at rest, role-based access controls, and comprehensive audit logging. mantle maintains SOC 2 Type II compliance. We conduct regular security assessments and penetration testing.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information; to object to or restrict certain processing; to data portability; and to withdraw consent. To exercise these rights, contact us at hello@mantleai.dev. We will respond to your request within 30 days.
Cookies and Tracking
We use essential cookies to operate our website and services. We do not use third-party advertising cookies. Analytics cookies are used only in aggregate to understand usage patterns. You may configure your browser to reject cookies, though some features may not function properly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@mantleai.dev or write to us at: mantle, Inc., San Francisco, CA.