How a Global Logistics Firm Achieved End-to-End Supply Chain Visibility

The Challenge

Supply chain data was fragmented across 23 systems spanning SAP ERP, five warehouse management platforms, dozens of carrier APIs, and hundreds of supplier portals. No single system had a complete view of any shipment from origin to destination.

AI agents tasked with predicting delays and optimizing routes could only access data from one system at a time. By the time context was assembled manually, the decision window had already passed. The company estimated this blind spot cost them millions annually in inefficiencies.

The Solution

mantle connected all 23 data sources and built a semantic knowledge graph that mapped relationships between orders, shipments, carriers, warehouses, and suppliers. Entity resolution linked the same shipment across different system identifiers automatically.

Route optimization AI agents now query mantle for complete shipment context — from purchase order to final delivery — in a single call. The knowledge graph surfaces upstream disruptions before they cascade downstream, enabling proactive rerouting.

Results